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Hard Rock Hotel Cancun


Set along the Caribbean Sea, this plush all-inclusive resort is 17 km from Cancún International Airport and 4 km from the Mayan ruins at El Rey Archaeological Zone.

Airy, polished rooms and suites with bold accents have flat-screen TVs and free Wi-Fi, plus in-room whirlpool tubs, coffeemakers, minibars and balconies. Upgraded quarters add sea views, dining and living areas, and/or butler service. There’s 24/7 room service.

Live entertainment is included, as are meals and drinks served in 6 restaurants.There are 2 outdoor pools (1 for kids) and 2 swim-up bars, as well as a private beach, hot tubs, a spa and a gym. Kids’ activities are offered.


Deluxe Gold

Live like a legend without even releasing a self-titled debut album. Rock out your vacation in their king or double beds.

Deluxe Room


  • One king or two double beds
  • 430 Sq. Ft.
  • The views are limited and could be partially obstructed
Deluxe Platinum

We really set the stage with this one – without all the lasers and pyrotechnics, that is. One king bed or two double beds.

Deluxe Diamond

Let’s amp things up. First, get it started when you hook up to your own iPod compatible sound system. Then, double down with the best of an upgraded liquor selection or choose from our exclusive restaurant and late-night pillow menu.

Rock Royalty Level- Deluxe Platinum

You are now Hard Rock Royalty. Kick off your shoes and relax in paradise with your own Personal Assistant. Enjoy your vacation in a king bed.*

Deluxe Family (2 Bedroom)

Rolling with an entourage means you’re going to need a few things to keep the band together – so we’ve included it all. Enjoy two connecting rooms – one bedroom with a king bed and another bedroom with two double beds.

Rock Suite Platinum (1 Bedroom)

This suite includes aking sized bed with a living area and dining area.

Rock Suite Platinum (2 Bedroom) with Personal Assistant

This suite has seen a million faces and rocked them all. Two bedrooms: One bedroom with a king size bed and a second bedroom with two double beds. This suite includes a living area and dining area. Limited time only – this room now comes with your very own Personal Assistant.

Rock Star Suite (2 Bedroom)

Themed decoration of Elton John and The Police memorabilia; suite fit for a Hard Rock Queen. This suite comes fully equipped with two bedrooms with king-sized beds, living room, dining room with marble top dining room table that sits six, and bar.

Stuff To Do

  • Car Rental Available
  • Beach
  • Business Center ($)
  • Children’s Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Kids Club
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Roll-Away Bed (on request)
  • Swim-Up Bar(s)
  • Tennis Court(s)
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Poolside Bar
  • Steam Room
  • Dry Cleaning Services
  • Parking
  • Safe Deposit Box
  • Basketball
  • Ping Pong
  • Billiards
  • Non-Smoking Rooms (on request)
  • 6 Restaurants
  • 6 Bars/Lounges
  • Porter/Bellhop
  • Shopping
  • Multilingual Staff
  • ATM/Banking
  • Elevators
  • Fax Machine ($)
  • Beach Towels
  • Spa Services ($)
  • Wedding Services ($)
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Wireless Internet
  • Free Parking
  • Beauty Salon ($)
  • Banquet Facilities ($)


All Inclusive

Features include:

  • Breakfast, lunch, dinner, and snacks
  • Top-shelf drinks
  • 24-hour room service
  • Unlimited phone calls within Mexico and to the Continental US and Canada (some restrictions apply)
  • All taxes and gratuities

Eat & Drink


The Market
Type: International
Hours: Continental Breakfast – daily, 6:30am-7am; Breakfast – daily, 7am-11:30am; Lunch – daily, 12:30pm-4:30pm; Dinner – daily, 6pm-11pm
Description: An international buffet located in the central lobby/pool area.
Dress code: Casual

Type: Mexican
Hours: Lunch – daily, 11:30am-5:30pm; Dinner – daily, 6:30pm-11pm
Description: Features a Mexican dinner menu. Reservations encouraged but not required.
Dress code: Casual

Type: Asian
Hours: Daily, 6pm-11pm
Description: A la carte Asian menu featuring Izakaya, teppanyaki and sushi. Reservations encouraged but not required.
Dress code: Casual

Type: Italian
Hours: Breakfast – daily, 7am-11:30am; Dinner – daily, 6pm-11pm
Description: Serves an international breakfast buffet and Italian a la carte for dinner. Reservations encouraged but not required.
Dress code: Casual

Type: Brazilian Steakhouse
Hours: Dinner – daily, 6pm-11pm
Description: A la carte dinner service featuring fine cuts and seafood. Reservations encouraged but not required.
Dress code: Elegant casual

Type: Pizza
Hours: Lunch – daily, 11:30am-5:30pm; Dinner – daily, 6:30pm-11pm
Description: Serves brick-oven style pizzas in a casual atmosphere.
Dress code: Casual


Smash Bar
Lobby bar. Daily, 10am-1am.

Dive Pool Bar
Pool bar. Daily, 9am-6pm.

Float Pool Bar
Pool bar. Daily, 9am-6pm.

Splash Pool Bar
Pool bars. Daily, 9am-6pm.

Beach Bar
Daily, 10am-5pm.

The Show
Theater bar. Daily, 8pm-9pm.

Get Busy & Entertainment



Available for an additional charge:

  • Para-sailing
  • Water skiing


  • Fitness center
  • Tennis
  • Music Lab

Hard Rock Cancun guests have access to the Playacar Spa and Golf Club located 35 minutes from the hotel.

Riviera Golf Course is located 5 minutes from the hotel and resort credit can be used for green fees. Food, beverages, tax and gratuities not included.
-Unlimited golf at Riviera Cancun Golf Club designed by Jack Nicklaus – 20% service fee applies.
-Unlimited golf at Hard Rock Golf Club™ Riviera Maya designed by Robert von Hagge – 20% service fee applies.

Nearby Excursions & Attractions

•Bars and Nightlife
•Golf Course(s)
•Helicopter/Airplane Rides
•Scuba Diving
•Tennis Courts
•Volleyball Court(s)



The Hard Rock Hotel Cancun’s Rock Spa is an expansive 60,000 square foot oasis that houses 35 spa suites, 11 indoor and outdoor couples suites and more for an additional charge. Spa treatments include:

  • Massages
  • Body treatments
  • Facials
  • Double Jacuzzis
  • Beauty salon

Weddings & Groups


Hard Rock Hotel Cancun offers number of wedding packages to make your dream wedding come true. With the Colin Cowie Wedding Collections, you’ll have a wedding fit for royalty. Wedding packages include the services of a wedding planner, a wedding cake and dinner reservations for the wedding party at one of the resort’s restaurants. Please contact the resort directly for more information.

Honeymoon Bonus
The Colin Cowie Honeymoon Packages take luxury to a new level. Guests may choose between 3 specialty honeymoon packages for the ultimate romance experience. Guests will enjoy complimentary sparkling wine, a romantic dinner for two and breakfast and bed. Please contact the resort directly for more information.

Requirement: Honeymoon couple must present proof of marriage within the past year. The reservation must indicate “honeymooners” in order to receive the amenities.

Special Work

Special offers are available.  Please contact your travel agent or message us directly.