Description
Set in the Mayan jungle, this posh, all-inclusive adults-only resort is 2 km from its own private beach and 11 km from Xel-Há Park.
Featuring balconies or terraces, the sophisticated rooms come with minibars, flat-screen TVs and free Wi-Fi, plus living areas with sofas. Suites add living rooms, while upgraded suites add gardens with hot tubs. Bi-level suites have rooftop terraces with hot tubs. Room service is available 24/7.
Complimentary meals and drinks are offered at 15 restaurants. There’s also an outdoor pool, a gym and a beach shuttle, as well as a 27-hole golf course and tennis courts. Swimming with dolphins is available.
Sleep
- BED AND BATH
- 2 twin beds or 1 king-size bed
- Bathroom with shower
- Bathroom amenities
- Magnifying mirror
- Hair dryer
- ROOM FEATURES
- Living area
- Air conditioning
- Ceiling fan
- Telephone (outside calls with additional charge)
- Coffee and tea machine (includes infusions)
- Plasma screen satellite TV
- Iron and ironing board
- Alarm clock
- Safe (without additional charge)
- Mini-bar with alcoholic drinks (restocked daily)
- Balcony
- SERVICES AND AMENITIES
- Pillow menu
- Bathrobes and slippers
- 24-hour room service
- Butler’s Menu (upon request)
- Evening turn-down service
- 24 hours free WI-FI throughout the hotel (service available for a maximum of two devices per room reservation)
- Handicapped rooms available upon request
- BED AND BATH
- 1 king-size bed
- Bathroom with shower
- Don Pablo Collection bathroom amenities
- Magnifying mirror
- Hair dryer
- ROOM FEATURES
- Living area
- Air conditioning
- Ceiling fan
- Telephone (outside calls with additional charge)
- Coffee and tea machine (includes infusions)
- Plasma screen satellite TV
- Iron and ironing board
- Alarm clock
- Safe (without additional charge)
- Mini-bar with alcoholic drinks (restocked daily)
- Balcony or terrace
- SERVICES AND AMENITIES
- Pillow menu
- Bathrobes and slippers
- 24-hour room service
- Butler’s Menu (upon request)
- Evening turn-down service
- 24 hours free WI-FI throughout the hotel (service available for a maximum of two devices per room reservation)
Junior Suite Superior Garden
- BED AND BATH
- 1 king-size bed
- Bathroom with shower
- Don Pablo Collection bathroom amenities
- Magnifying mirror
- Hair dryer
- ROOM FEATURES
- Living area
- Air conditioning
- Ceiling fan
- Telephone (outside calls with additional charge)
- Coffee and tea machine (includes infusions)
- Plasma screen satellite TV
- Iron and ironing board
- Alarm clock
- Safe (without additional charge)
- Mini-bar with alcoholic drinks (restocked daily)
- Terrace outdoor whirpool tub
- SERVICES AND AMENITIES
- Pillow menu
- Bathrobes and slippers
- 24-hour room service
- Butler’s Menu (upon request)
- Evening turn-down service
- 24 hours free WI-FI throughout the hotel (service available for a maximum of two devices per room reservation)
Junior Suite Superior Penthouse
- BED AND BATH
- 1 king-size bed
- Bathroom with shower
- Don Pablo Collection bathroom amenities
- Magnifying mirror
- Hair dryer
- ROOM FEATURES
- Living area
- Air conditioning
- Ceiling fan
- Telephone (outside calls with additional charge)
- Coffee and tea machine (includes infusions)
- Plasma screen satellite TV
- Iron and ironing board
- Alarm clock
- Safe (without additional charge)
- Mini-bar with alcoholic drinks (restocked daily)
- Terrace with outdoor whirpool tub with gorgeous views of the Mayan jungle.
- SERVICES AND AMENITIES
- Pillow menu
- Bathrobes and slippers
- 24-hour room service
- Butler’s Menu (upon request)
- Evening turn-down service
- 24 hours free WI-FI throughout the hotel (service available for a maximum of two devices per room reservation)
Stuff To Do
General
- Airport shuttle (additional charge)
- Vending machine (snacks)
- Vending machine (drinks)
- Air conditioning
- Shops (on site)
- Car hire
- Safety deposit box
- Non-smoking rooms
- Room service
Food & Drink
- On-site coffee house
- Chocolate or cookies
- Fruits
- Bottle of water
- Wine/champagne
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Good coffee!
All Inclusive
- Guests can use all the facilities and restaurants of the all hotels of the complex (except the buffets).
- 24 hour reception service
- 24 hour room service
- Lounge chairs, beach umbrellas and towel service for beaches and pools
- International entertainment programs for adults (day and night)
- Waiter service at the beach and pool
- Games and organized activities
- 24 hours free WI-FI throughout the hotel (service available for a maximum of two devices per room reservation)
- 1 hour per day free (subject to availability and Upon request,) paddle surf, kayaks, tennis, catamarans for hire, snorkeling.
- Boogie boards available upon request
- Diving lesson in the pool (subject to availability and upon request, a lesson per person per stay)
- Aerobics classes
- Transportation facilities
- Free entrance to the discotheque at “Hacienda Doña Isabel” with local drinks and soft drinks included (premium drinks with additional charge)
- Unlimited á la carte dinners (reservation and formal dress required)
- Local taxes and tips
- Discount in Riviera Maya Golf Club.
- Wide selection of unlimited local drinks, beer and soft drinks in the hotel’s bars until 11:00 p.m. (premium drinks with additional charge)
- Local drinks and soft drinks in the Plaza Mayor Bar located in the Hacienda Doña Isabel
- Snack bar open 24 hours a day
- Evening turn-down service
- Butler’s Menu
Eat & Drink
With wall-to-floor windows and wall-to-wall food, feel like you are directly intertwined in nature as you savor a delicious international dish.
Enjoy your meals and drinks by the pool, in an ideal setting for relaxing in the comforts of their hotel and savoring the rich and varied cuisine.
Put on your favorite dress or shirt and join us for a unique culinary experience. Dine on Japanese fusion cuisine as you gaze at the sweeping views of the lush tropical resort.
Get the best of both worlds, high end style, and natural surroundings. Share a romantic night together eating fantastic food in an equally beautiful setting.
Get Busy & Entertainment
Activities
- Beach
- Tennis equipment
- Evening entertainment
- Water sport facilities (on site)
- Nightclub/DJ
- Entertainment staff
- Mini golf
- Snorkelling
- Diving
- Bicycle rental (additional charge)
- Darts
- Table tennis
- Golf course (within 3 km) (Additional charge)
- Tennis court
Indulge
Pool and wellness
- Swimming pool
- Fitness classes
- Yoga classes
- Fitness
- Massage chair
- Spa lounge/relaxation area
- Spa Facilities
- Light therapy
- Body wrap
- Body scrub
- Body Treatments
- Hair styling
- Hair colouring
- Hair cut
- Pedicure
- Manicure
- Make up services
- Waxing services
- Facial treatments
- Beauty Services
- Shallow end
- Pool bar
- Public Bath
- Outdoor pool (all year)
- Outdoor pool
- Hot tub/jacuzzi
- Spa and wellness centre(Additional charge)
- Fitness centre
- Sauna (Additional charge)
Weddings & Groups
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